From Google Play store, install " aFree RDP" which is a 3rd party RDP app.On an Android phone, use "Microsoft Remote Desktop" app to connect, it also gets stuck at "Please Wait".Recreate issue- using RDP to connect to the destination pc gets stuck at "Please Wait", usually after connecting through a VPN and then putting the client laptop in sleep by closing the loud and reopening later (makes destination pc RDP service get stuck).Please determine why this alternate app allows a normal connection, even when MS RDP app gets stuck at "Please Wait": I have found new information that could lead to a solution of the issue if RDP getting stuck at "Please Wait" after connecting. You'll have to enter it every time, but you will at least get past the "Please Wait" screen. Unfortunately, it will save the User for next time you connect but not the Password. Note: After adding this configuration line, when you double click the ".rdp" file to connect, it will connect to the Windows PC and then display the login page where you will have to manually type in the User and Password. Enter your credentials and get past the "Please Wait" screen.Connect, see Windows style login screen.Traverse to the directory which contains the ".rdp" file (do I need to provide instructions for this?).Click File, Save to save the ".rdp" file.Add the following to turn of the Network Level Authentication: "enablecredsspsupport:i:0".Scroll to the last line and hit enter to add another line.Click File, Open, traverse to the ".rdp" file you saved in 3 and open it.Click the "Options" button at the bottom and Click "Save" to save your connection as a ".rdp" file.Open MS RDP (Start->type "mstsc"->Enter) and type in the IP address you want to connect to.Windows PC - RDP Client mehtod- save the RDP connection to a ".rdp" file and edit the configuration through MS 'Notepad' to add a configuration line that will disable NLA login method and force Windows Login I wanted to see if MS would respond (nope). You can also submit product feedback to Azure feedback community.Hi MarlowSchlebusch-9296 and Marschos-8403, If you have questions or need help, create a support request, or ask Azure community support. If you continue to see black screens after you confirm that you have the latest updates, perform a full memory dump and include it in a support case.įind the steps to enable and collect a dump file at Collect an OS memory dump Contact us for help HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\FirstLogonTimeout HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AppReadinessPreShellTimeoutMs If the black screen is tied with AppReadiness issues, set the following registry entries for the AppReadiness pre-shell task, and then change the first sign-in’s timeout window to 30 seconds to avoid the black screen for the first user’s sign-in. Back up your registry keys anytime that you test changes. Workarounds should not be considered long-term solutions. Addresses an issue that displays a black screen to Azure Virtual Desktop users when they attempt to sign in. October 20, 2020-KB4580390 (OS Build 17763.1554) Preview ()ĭesktop gets a black screen due to shell not starting AppXSvc deadlock. November 19, 2020-KB4586839 (OS Build 17763.1613) Preview ()Īddresses an issue that displays a black screen to Azure Virtual Desktop users when they attempt to sign in. September 16, 2020-KB4577069 (OS Build 17763.1490) Preview ()Īddresses an issue where the WVD user might experience a blank screen during sign-in. Resulting in failed user sign-in or black screen in WVD scenario. The AppReadiness service sometimes fails to shut down waiting for some COM objects to disconnect. Verify that you have the latest updates, as blank screen updates are being released on a near-monthly basis. This list does not cover every possible reason a black screen can occur. The following list contains known scenarios causing black screens, and the non-security fixes which address them. These sign-in issues may also occur in the RDS environment, where user profiles are created every sign-in and deleted every sign-out.
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